FAQ

FAQ

You’ll find all the info you need right here!

Event What is the Freeze Festival?

Event Who organizes the event?

Event What are the event’s opening hours?

Event Where is the event held?

Event, transportation How do I get to the event by public transport?

Tickets, ticket prices What ticket types are available for the event and how much do they cost?

Tickets, ticket prices What do the ticket prices include?

Tickets, ticket purchase Where can I buy tickets?

Event, admission If I have a presale ticket, can I enter without waiting in line?

Tickets, ticket purchase Can I enter with a ticket or pass previously purchased on the ice rink’s website?

Tickets, ticket purchase Do I need to print my online-purchased ticket?

Tickets, ticket purchase Do I need to keep my ticket with me at all times during the event?

Tickets, ticket purchase Does it cause any problems if someone else buys the ticket for the person who attends?

Event Can I bring my child as well?

Event, tickets At what age is the event free to attend?

Event Can I bring my dog, cat, or any other pet?

Event Can I leave the event area and return later on the same day?

Event, food What food and refreshment options are available?

Event, photos Can I take photos and videos at the event?

Event, photos Photos and video recordings may be taken at the event and published in any public space.

Event, skating Can I bring my own skates to the event?

Event, skating Can I rent skates on-site?

Event Can a person under the age of 14 attend the event?

Event, rental How does seal-rental work?

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